Warning: Deleting your account is permanent. All game progress, coins, stars, booster inventory, and purchase history will be removed and cannot be recovered.
What data is deleted
- Your account profile (email, username, password)
- All game progress (levels completed, stars, coins)
- Booster inventory and in-app settings
- Local device data stored by the app
- Server-side purchase records (transaction IDs, order history)
What data is kept
- Purchase records are retained for 7 years as required by tax law, but your personal identifiers are removed from them.
- Analytics data is anonymised and cannot be linked to you.
How to delete your account
If you are signed in to the app, you can delete your account directly from the Profile screen:
- Open Sweet Match
- Go to the Profile tab
- Tap Delete Account
- Confirm the deletion
Your account will be erased immediately from the device and from our servers.
Alternative: email us
If you are unable to access the app, email us and we will delete your account within 7 days:
support@jonesandsonsapps.com
Please include your registered email address and username so we can identify your account.
Retention period
Account data is deleted immediately. Purchase records are kept for 7 years (with personal identifiers removed) for legal and tax compliance purposes.